Refund Policy
We want you to be satisfied with your purchase. Here's everything you need to know about our refund process.
Last Updated: July 15, 2026
1. Refund Eligibility
Refunds are issued once we receive and inspect your returned item. For a refund to be approved, items must meet the conditions outlined in our Return Policy:
- Apparel: Unworn, unwashed, with original tags attached.
- Accessories: Unopened and in original packaging.
- Performance Parts: Unopened and in original packaging. Opened or installed parts are not eligible unless defective.
- Return must be initiated within 30 days of delivery.
2. Refund Process
Here's how the refund process works:
- Initiate a return through your account or by contacting us.
- Ship the item back using the provided return label (if applicable).
- Once we receive the item, our team inspects it within 2–3 business days.
- If approved, the refund is processed within 5–7 business days to your original payment method.
- You'll receive an email confirmation when your refund is initiated.
3. Refund Amount
Refunds include the purchase price of the returned item(s) plus applicable sales tax.
- Original shipping charges are non-refundable unless the return is due to our error (wrong item, defective product).
- Return shipping costs may be deducted from your refund if a prepaid return label is used, unless the return is due to our error.
- If you used a discount code on the original order and return part of the order, the discount may be recalculated based on the items kept.
4. Refund Timeline
Once your refund is processed by us, the time it takes to appear in your account depends on your payment method:
- Credit/Debit Cards: 2–5 business days after processing.
- PayPal: Typically within 24 hours of processing.
- Apple Pay / Google Pay: 2–5 business days after processing.
If you haven't received your refund 10 business days after receiving the confirmation email, contact your bank or card issuer first, then reach out to us if the issue persists.
5. Non-Refundable Items
The following items are not eligible for refund:
- Gift cards and digital products.
- Items marked as "Final Sale" or "Clearance."
- Opened or installed performance parts (unless defective).
- Custom or personalized items.
- Items returned more than 30 days after delivery.
- Items showing signs of use, wear, or damage not present at delivery.
6. Defective or Damaged Items
If you receive a defective or damaged product, contact us within 7 days of delivery at dreamstardriversclub@yahoo.com with:
- Your order number.
- A description of the defect or damage.
- Clear photos showing the issue.
We will arrange a replacement or full refund, including shipping costs, at no charge to you. We may request return of the defective item for quality control purposes.
7. Questions About Refunds
For refund-related questions, contact us at dreamstardriversclub@yahoo.com. Please include your order number for faster service.
Last Updated: July 15, 2026
If you have questions about this policy, contact us at dreamstardriversclub@yahoo.com.
