Legal

Shipping Policy

Everything you need to know about shipping — processing times, domestic and international rates, tracking, and more.

Last Updated: July 15, 2026

1. Order Processing

All orders are processed within 1–2 business days (Monday through Friday, excluding holidays). You will receive an email confirmation with your order details immediately after purchase, and a second email with tracking information once your order ships.

During peak periods (new drops, holidays, sales events), processing may take up to 3–4 business days. We appreciate your patience — we're a small team packing each order with care.

2. Domestic Shipping (USA)

We ship to all 50 states, plus APO/FPO/DPO addresses.

  • Standard Shipping: 3–7 business days. Free on orders over $100. Flat rate of $5.99 for orders under $100.
  • Expedited Shipping: 2–3 business days. Calculated at checkout based on weight and destination.
  • Express Shipping: 1–2 business days. Calculated at checkout. Not available for all ZIP codes.

Delivery times are estimates and not guaranteed. Weather, carrier delays, and peak season volumes may extend delivery times.

3. International Shipping

We ship internationally to most countries. Shipping rates are calculated at checkout based on destination, weight, and selected service level.

  • International Standard: 7–21 business days.
  • International Expedited: 5–10 business days.

International customers are responsible for all customs duties, taxes, tariffs, and import fees imposed by the destination country. These charges are not included in the purchase price or shipping cost and are collected by the carrier or customs authority upon delivery.

Customs policies vary widely by country. We recommend checking with your local customs office before ordering to understand potential fees.

4. Order Tracking

Once your order ships, you'll receive a shipping confirmation email containing your tracking number and a link to track your package. You can also track your order through your account dashboard.

Tracking information may take 24–48 hours to update after you receive the shipping confirmation. If your tracking hasn't updated within 3 business days of receiving the confirmation, contact us at dreamstardriversclub@yahoo.com.

5. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, contact us within 7 days of the expected delivery date (for lost packages) or delivery date (for damaged packages):

  • Lost Packages: We will file a claim with the carrier and either reship your order or issue a refund once the claim is resolved.
  • Damaged Packages: Please provide photos of the damaged packaging and items. We will arrange a replacement or refund.

We are not responsible for packages marked as "delivered" by the carrier but not received by you. In such cases, we recommend:

  • Checking with neighbors, building management, and other household members.
  • Contacting the carrier directly with your tracking number.
  • Filing a claim with the carrier for stolen packages.

6. Incorrect Addresses

Please double-check your shipping address before placing your order. If you realize there's an error, contact us immediately at dreamstardriversclub@yahoo.com with your order number and the correct address. We'll do our best to update it before the order ships.

If an order has already shipped with an incorrect address, we are not responsible for the loss. The package may be returned to us by the carrier; if so, we will contact you to arrange reshipment at your expense.

7. Restricted Items & Destinations

Certain DS Performance parts may be subject to shipping restrictions based on local regulations. If an item in your order cannot be shipped to your destination, we will notify you and cancel that item with a full refund.

We currently ship to most countries, but some destinations may be excluded due to shipping carrier limitations or regulatory restrictions. You will be notified at checkout if your destination is not supported.

8. Shipping Questions

For any shipping-related questions, reach out to us at dreamstardriversclub@yahoo.com. Include your order number for faster assistance.

Last Updated: July 15, 2026

If you have questions about this policy, contact us at dreamstardriversclub@yahoo.com.