Return Policy
We stand behind our products. If something isn't right, here's how to return or exchange your order.
Last Updated: July 15, 2026
1. Return Window
We accept returns within 30 days of the delivery date. If 30 days have passed since your order was delivered, unfortunately we cannot offer a return or exchange.
To be eligible for a return, items must be in the same condition you received them — unworn or unused, with tags attached, and in original packaging where applicable.
2. How to Start a Return
Follow these steps to return an item:
- Initiate: Log into your account and go to your order history, or contact us at returns@dreamstardc.com with your order number.
- Approval: We'll review your request within 1–2 business days and send return instructions.
- Pack: Securely pack the item in its original packaging (or equivalent protection). Include all tags, accessories, and documentation.
- Ship: Use the provided return label or ship to the address we provide. Keep your tracking number.
- Refund: Once we receive and inspect the item (2–3 business days), your refund will be processed. See our Refund Policy for details.
3. Return Conditions by Product Type
Must be unworn, unwashed, and with all original tags attached. Items with deodorant marks, perfume scents, or signs of wear will not be accepted.
Must be unopened and in original packaging. Opened stickers, decals, or other consumable accessories cannot be returned.
Must be unopened, in original packaging, and in resalable condition. Opened, installed, or modified parts are not eligible for return unless found to be defective upon inspection.
4. Exchanges
For the fastest exchange, we recommend initiating a return for the item you don't want and placing a new order for the correct item. This ensures you get the right product quickly without waiting for return processing.
If you need help with sizing or product selection before re-ordering, our team is happy to assist — contact us at dreamstardriversclub@yahoo.com.
For defective items, we handle exchanges directly. Contact us with photos and your order number, and we'll ship a replacement at no cost.
5. Return Shipping Costs
Return shipping costs depend on the reason for your return:
- Changed your mind / wrong size: You are responsible for return shipping. We can provide a prepaid label with the cost deducted from your refund.
- Our error (wrong item, defective): We cover return shipping and provide a prepaid label at no cost.
6. Non-Returnable Items
The following items cannot be returned:
- Gift cards.
- Items marked "Final Sale" or "Clearance."
- Opened or installed performance parts (unless defective).
- Custom or personalized products.
- Items returned more than 30 days after delivery.
- Items not in original condition (worn, washed, damaged after delivery).
7. Return Questions
For return inquiries, contact us at returns@dreamstardc.com. Please include your order number and a brief description. We respond to all return requests within 1–2 business days.
Last Updated: July 15, 2026
If you have questions about this policy, contact us at dreamstardriversclub@yahoo.com.
